Shop Cat Meme

Delivery Time

Our biggest challenge is to cope with busy periods such as Father's Day, Mother's Day, Christmas, etc.


This is why, behind the online store, there is a lot of logistics work and above all men and women who print your personalized item in record time.

With the experience acquired in our early days and also our significant investments in equipment and human resources, since this year (2020)  delivery times have been significantly improved with the addition of more than 20 printers in our workshops, in order to ensure ultra-fast service!

We are proud to be able to announce an average processing / printing / shipping time of 1 to 5 days, then add the delivery time of La Poste (3 to 8 days for standard delivery).

IN SHORT:  From your online order to delivery in your mailbox, it takes 4 to 13 days for standard delivery!  (for "express delivery" see the times displayed on the order page).

At any time you can follow the progress of your order on  this page.

If you need to make a return or exchange it is on  this page .

And finally, if you need help, you can contact customer service at  this address .


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 - Delivery method: Standard 

- Value of goods: from 100 €, Delivery costs: 18.49 €

Where is my order?

What is the status of my order?

We invite you to follow the status of your order on the tracking page follow your order:  https://www.teezily.com/tracking  To log in, have your order number that was sent to you in your order confirmation email. Can't find it anymore? Don't worry, enter your email address on the following page:  https://www.teezily.com/tracking_forgot  to receive the details of your last order. You will find the status of your order there:

• Step 1- Order confirmed
• Step 2- Printing in progress
• Step 3- Shipping in progress

If you have opted for tracked or express delivery, you will find your order tracking link there allowing you to access the carrier's website and view the different delivery stages. If the delivery date expected when you validated your order has passed, we invite you to first check with your neighbors that no one has collected your package. If you have not received your package 3 days after the maximum estimated delivery date, contact us via our online form:  https://support.teezily.com/hc/fr/requests/new  by indicating your order number.

I only received part of my order

 
It may happen that our printing service providers sometimes send several products from the same order in separate packages due to their formats or production times in order to ensure that you receive your products as quickly as possible. If you have selected shipping with tracking number, start by checking whether it was sent in one or more packages by logging into the track your order page:  https://www.teezily.com/tracking . If it was shipped in 2 times, you will find 2 order tracking links allowing you to access the carrier's website and view the different stages of delivery. To log in, have your order number that was sent to you in your order confirmation email. If you do not have a tracking link, we invite you to wait a few days because the second part of your order should not be long.

My order has not arrived, what should I do?

 
Most customers receive their order on the estimated date on the site, but it can happen that an order is slightly late. If this is the case, we invite you to wait a little longer and check your estimated delivery date on the order confirmation email. We depend on the postal services for the delivery of our products and unfortunately they sometimes experience delays beyond our control. If you still have not received your order 72 hours after the expected delivery date, please contact us via our online form, indicating your order number so that we can find a solution.

My order is marked as delivered but I have not received it

 

Your order tracking link indicates that your order has been delivered but you have not yet received it? We invite you to wait a little longer, the delivery person may be on his way and may arrive by the end of the day. We also recommend that you check with your neighbors, it is possible that one of them received your package in your absence or go to the post office closest to you with your ID and tracking number to check that it has not been left there. Once these checks have been carried out, do not hesitate to contact our customer service:  https://support.teezily.com/hc/fr/requests/new  so that we can find a solution.

Delivery methods and conditions

 

Private Package

 

Shipping methods

 

Do you ship to my country?

 

We work with print service providers all over the world. When you order from us, your product is printed by the provider closest to you. Therefore, due to their location, we do not deliver to the following countries: Albania, Algeria, Saudi Arabia, Armenia, Argentina, Bahamas, Bahrain, Belarus, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Brunei Darussalam, Cambodia, Chile, China, Colombia, Costa Rica, Cuba, DOM TOM (Mayotte, Saint Pierre and Miquelon, French Polynesia), Ecuador, Egypt, El Salvador, Georgia, Guatemala, Guernsey, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jersey, Jordan, Kenya, Korea, Lebanon, Macao, Macedonia, Malaysia, Morocco, Mexico, Mauritius, Nicaragua, Oman, Panama, Paraguay, Philippines, Peru, Qatar, Dominican Republic, Serbia, Singapore, South Africa, Sri Lanka, Taiwan, Thailand, Tunisia, Turkey, United Arab Emirates, Uruguay, Vanuatu, Venezuela, Vietnam

Where will my order be shipped from?

· How much are the shipping costs?

Shipping costs are calculated at the time you place your order based on the destination country and the shipping method selected. Before proceeding to checkout, simply enter your shipping address and choose a shipping method (standard, tracked or express). The shipping costs will then be automatically calculated and added to your cart total.